Information

We wish to point out, that timber is a natural product and is prone to movement. We cannot be held responsible for shrinking, expansion and to a degree shaking of our products. However we take every avenue possible to minimise this.

Treatment

All our products are treated under pressure in either Green or Brown ACQ treatment or clear protim treatment. Any gates treated with Protim clear treatment must be coated with three coats of solvent or oil based woodstain (not water base). We are able to offer a staining of Sadolin Classic woodstain which can be obtained in various colours, but a further charge will be made, with prices upon request.

It is strongly advised that any gates that are constructed with tongue and groove boarding are clear Protim treated and finished with three coats of solvent or oil based wood stain.
We will not guarantee any tongue and groove products, which are treated with ACQ.

Hardwoods unlike softwood do not need any forms of treatment, however there are a variety of products that may be applied to maintain or change appearance if necessary.

Timber

All gates that we produce are manufactured from Scandinavian Redwood grade timber (softwood) and kiln dried Iroko (hardwood), however alternative timbers are used upon request.

Installation

All installations of our products are through our 'Approved Contractors Scheme' of which your dealings will be through the contractor. Suffolk Gates do monitor the quality of this service.

Terms & Conditions of sale

  • All prices stated are subject to 17.5% Vat
  • All prices stated include delivery within 100mile radius of Bury St. Edmunds over 100miles a nominal charge may be made
  • Non-Accounts, goods to be paid for in full prior to manufacture or delivery
  • For installation work payments are to be made direct to the approved sub contractor
  • Only approved accounts allowed strict 30-day terms. Interest will be charged on any overdue amounts. (Please note late payments will result in closure of account facility)
  • Any complaint must be notified to us in writing within 7 days of delivery
  • All goods remain the property of The Suffolk Gate Co. Ltd until payment in full has been made
  • We reserve the right to change specification and price without prior notice
  • When ordering, please state whether single gates are left hand or right hand hanging looking at the front of the gate, otherwise we shall supply left hand hung

Terms & Conditions | Home